Retail is one of the most common industries for wage underpayment in Australia. Issues often arise around penalty rate miscalculations and unpaid overtime.
If you think you are being paid below the minimum rate, you can calculate your potential back pay and check your rights.
How much does a retail worker get paid per hour in Victoria?
The minimum hourly rate for a retail worker in Victoria is $24.10/hr for full-time and part-time employees, or $30.13/hr for casuals (including 25% loading). This is the Level 1 adult rate under the General Retail Industry Award 2020 (MA000004), effective from 1 July 2025.
What is the minimum wage for a retail worker?
The minimum wage for a retail worker is $24.10 per hour ($915.80 per week for a 38-hour week, or $47,621.60 per year). This is set by the General Retail Industry Award 2020. Higher classification levels attract higher rates.
What award covers retail workers?
Retail Workers are covered by the General Retail Industry Award 2020 (MA000004). This Modern Award sets minimum pay rates, penalty rates, allowances, and leave entitlements. Your employer may also have an enterprise agreement with different (usually higher) rates.
Do retail workers get penalty rates on weekends?
Yes. Under the General Retail Industry Award 2020, retail workers receive 1.25x their base rate on Saturdays ($30.13/hr) and 1.5x on Sundays ($36.15/hr). Public holidays are paid at 2.5x ($60.25/hr).
What is the casual rate for a retail worker?
The casual rate for a retail worker is $30.13/hr, which includes a 25% casual loading on top of the base rate of $24.10/hr. The casual loading compensates for the lack of paid leave, notice of termination, and redundancy pay.
How much should a 17 year old retail worker get paid?
Junior rates apply to employees under 21. Under 16: 36% of adult rate. 16 years: 47.3%. 17 years: 57.3%. 18 years: 68.3%. 19 years: 82.5%. 20 years: 97.7%. Always check the specific junior rate schedule in the General Retail Industry Award 2020 for exact percentages.
FairWork Mate is an independent commercial service. We are not affiliated with, endorsed by, or associated with the Fair Work Ombudsman, the Fair Work Commission, or any Australian Government agency. Content is general information and estimates only — not legal, financial, or tax advice. Always verify with the Fair Work Ombudsman (13 13 94) or a qualified professional.
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