Minimum pay rates for dental receptionists in Victoria under the Health Professionals and Support Services Award 2020. Updated 1 July 2025.
Last verified: 21 May 2026Health Professionals and Support Services Award 2020 (MA000027)
$28.03
Base rate/hr
$35.04
Casual rate/hr
Dental receptionists manage patient bookings, handle payments, and coordinate dental practice administration. They are the first point of contact for patients.
Victoria Note
Victoria has state-based long service leave that may differ from the NES. Check your entitlements with the Victorian Wage Inspectorate.
| Employment Type | Hourly Rate | Weekly (38hrs) | Annual |
|---|---|---|---|
| Full-time (adult) | $28.03/hr | $1,065.14 | $55,387.28 |
| Part-time (adult) | $28.03/hr | Pro-rata | Pro-rata |
| Casual (incl. 25% loading) | $35.04/hr | Varies | Varies |
Rates effective from 1 July 2026 under the Health Professionals and Support Services Award 2020.
Saturday
$42.05/hr
1.5x base
Sunday
$56.06/hr
2x base
Public Holiday
$70.08/hr
2.5x base
Penalty rates shown for full-time/part-time Level 1 ($28.03/hr base). Casual employees receive penalty rates calculated on their base rate (before casual loading).
| Level | Description | Base Rate/hr | Casual Rate/hr | Annual (38hrs) |
|---|---|---|---|---|
| Support Level 2 | Receptionist / front desk | $28.03 | $35.04 | $55,387.28 |
| Support Level 3 | Experienced receptionist with admin duties | $29.11 | $36.39 | $57,521.36 |
| Support Level 4 | Practice coordinator / office manager | $29.45 | $36.81 | $58,193.20 |
View full Health Professionals and Support Services Award 2020 pay rates →
Dental receptionists in small practices are frequently paid below award rates, especially when required to perform additional duties like sterilisation or dental assisting without appropriate classification.
If you think you are being paid below the minimum rate, you can calculate your potential back pay and check your rights.
Check If You Are Underpaid →| Job | Base Rate | Casual Rate | Sunday |
|---|---|---|---|
| Dental Assistant | $28.03/hr | $35.04/hr | $56.06/hr |
| Physiotherapist | $30.89/hr | $38.61/hr | $61.78/hr |
| Psychologist | $39.31/hr | $49.14/hr | $78.62/hr |
| Lab Technician | $30.45/hr | $38.06/hr | $60.90/hr |
The minimum hourly rate for a dental receptionist in Victoria is $28.03/hr for full-time and part-time employees, or $35.04/hr for casuals (including 25% loading). This is the Level 1 adult rate under the Health Professionals and Support Services Award 2020 (MA000027), effective from 1 July 2025.
The minimum wage for a dental receptionist is $28.03 per hour ($1,065.14 per week for a 38-hour week, or $55,387.28 per year). This is set by the Health Professionals and Support Services Award 2020. Higher classification levels attract higher rates.
Dental Receptionists are covered by the Health Professionals and Support Services Award 2020 (MA000027). This Modern Award sets minimum pay rates, penalty rates, allowances, and leave entitlements. Your employer may also have an enterprise agreement with different (usually higher) rates.
Yes. Under the Health Professionals and Support Services Award 2020, dental receptionists receive 1.5x their base rate on Saturdays ($42.05/hr) and 2x on Sundays ($56.06/hr). Public holidays are paid at 2.5x ($70.08/hr).
The casual rate for a dental receptionist is $35.04/hr, which includes a 25% casual loading on top of the base rate of $28.03/hr. The casual loading compensates for the lack of paid leave, notice of termination, and redundancy pay.
Dental receptionists are typically employed as adults. Junior rates are not commonly applied under the Health Professionals Award. The Health Professionals and Support Services Award 2020 does not have specific junior rates for this classification.
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