Privacy Policy

1. Overview

FairWork Mate (https://fairworkmate.com.au) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Calculator Data

We do not collect, store, or transmit any data you enter into our calculators. All calculations are performed entirely in your web browser (client-side). No salary figures, employment details, personal information, or calculator inputs are sent to our servers or any third party. Your calculator data stays on your device.

3. Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects:

• Pages visited and time spent on pages
• Referring website or search engine
• General geographic location (country/city level, not precise)
• Device type, browser, and operating system
• Anonymised interaction data (clicks, scrolls)

GA4 does not collect personally identifiable information. Google Analytics uses cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We use analytics data solely to improve the website and understand which tools are most useful. We do not sell, share, or combine analytics data with any other data source.

4. Cookies

This website uses the following types of cookies:

• Essential cookies: Required for the website to function (e.g., session management). These cannot be disabled.
• Analytics cookies: Used by Google Analytics to understand website usage. These can be disabled via your browser settings or the GA opt-out add-on.

We do not use advertising cookies, tracking cookies, or any cookies for marketing purposes.

5. AI Workplace Advisor

Our AI Workplace Advisor feature processes your questions to provide general workplace information. When you use the advisor:

• PII scrubbing: Before your message is processed, we automatically detect and remove personal information including tax file numbers, ABNs, Medicare numbers, phone numbers, email addresses, bank details, and street addresses.
• Message storage: Your scrubbed (de-identified) messages and AI responses are stored to maintain conversation context during your session. Messages are retained for up to 90 days and then permanently deleted.
• Rate limiting: We store a hashed (non-reversible) version of your IP address to enforce daily question limits. This hash cannot be used to identify you.
• No accounts: The advisor does not require login or registration. Sessions are anonymous.

The AI advisor is powered by Anthropic's Claude. Your scrubbed messages are sent to Anthropic for processing. No personal information reaches Anthropic due to our PII scrubbing. Anthropic's privacy practices are described in their Privacy Policy.

6. Third-Party Services

This website uses the following third-party services:

• Vercel: Website hosting. Subject to Vercel's Privacy Policy.
• Google Analytics: Website analytics. Subject to Google's Privacy Policy.
• Supabase: Database hosting (Sydney, Australia) for AI advisor sessions and analytics. Subject to Supabase's Privacy Policy.
• Anthropic: AI language model provider for the workplace advisor. Subject to Anthropic's Privacy Policy.

We do not use any advertising networks, remarketing services, social media trackers, or data brokers.

7. Personal Information

We do not require you to create an account or provide personal information to use our calculators or browse our guides. The AI advisor feature collects only de-identified conversation data as described in Section 5. If we add additional features that require personal information in the future, this privacy policy will be updated accordingly.

8. Data Retention

Calculator data is never stored (it stays in your browser). AI advisor conversation data is retained for up to 90 days to improve service quality, then permanently deleted. Rate limit records are reset daily and deleted after 30 days. Analytics data is retained for up to 12 months.

9. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect any personal information from children.

10. Data Security

The website is served over HTTPS (encrypted connection). Calculator data stays in your browser and is never transmitted. AI advisor data is stored in an encrypted database hosted in Sydney, Australia (Supabase). IP addresses used for rate limiting are cryptographically hashed and cannot be reversed to identify you. Analytics data is processed by Google in accordance with their security practices.

11. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Know what personal information is held about you (we hold none)
• Request correction of any personal information
• Complain about a breach of the APPs

If you believe we have breached the APPs, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. External Links

This website contains links to external websites (government agencies, unions, etc.). We are not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact

If you have questions about this privacy policy, please email us at privacy@fairworkmate.com.au.