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FairWorkMate

Service status

All systems operational

Last updated: just now

Current status

Website + tools

fairworkmate.com.au, calculators, blog, guides.

Operational

AI Workplace Advisor

/advisor chat, floating chat widget, tool handoffs.

Operational

Document upload

PDF / Word / text upload for Pro / Business / Premium tiers.

Operational

Data API (Basic + Full)

REST endpoints for pay rates, awards, case law.

Operational

Checkout + billing

Stripe checkout, subscription management, billing portal.

Operational

Recent incidents

22 May 2026

AI advisor empty responses

Anthropic upstream Haiku model returned overloaded errors for a window. Shipped automatic failover to Sonnet — chat now self-heals on transient upstream errors. Resolved.

Reporting an issue

Spotting something we've missed? Email hello@fairworkmate.com.au with what you saw, when, and which feature was affected (URL helps a lot).

FairWork Mate targets 99.5% monthly uptime on paid services. Scheduled maintenance is announced here in advance where possible. See Terms of Service for full service-level commitments.