Service status
Last updated: just now
Current status
Website + tools
fairworkmate.com.au, calculators, blog, guides.
AI Workplace Advisor
/advisor chat, floating chat widget, tool handoffs.
Document upload
PDF / Word / text upload for Pro / Business / Premium tiers.
Data API (Basic + Full)
REST endpoints for pay rates, awards, case law.
Checkout + billing
Stripe checkout, subscription management, billing portal.
Recent incidents
22 May 2026
AI advisor empty responses
Anthropic upstream Haiku model returned overloaded errors for a window. Shipped automatic failover to Sonnet — chat now self-heals on transient upstream errors. Resolved.
Reporting an issue
Spotting something we've missed? Email hello@fairworkmate.com.au with what you saw, when, and which feature was affected (URL helps a lot).
FairWork Mate targets 99.5% monthly uptime on paid services. Scheduled maintenance is announced here in advance where possible. See Terms of Service for full service-level commitments.