Minimum pay rates for receptionists in Victoria under the Clerks - Private Sector Award 2020. Updated 1 July 2025.
Last verified: 21 May 2026Clerks - Private Sector Award 2020 (MA000002)
$24.10
Base rate/hr
$30.13
Casual rate/hr
Receptionists greet visitors, answer phones, manage appointments, and perform general administrative duties in offices, medical practices, and businesses.
Victoria Note
Victoria has state-based long service leave that may differ from the NES. Check your entitlements with the Victorian Wage Inspectorate.
| Employment Type | Hourly Rate | Weekly (38hrs) | Annual |
|---|---|---|---|
| Full-time (adult) | $24.10/hr | $915.80 | $47,621.60 |
| Part-time (adult) | $24.10/hr | Pro-rata | Pro-rata |
| Casual (incl. 25% loading) | $30.13/hr | Varies | Varies |
Rates effective from 1 July 2025 under the Clerks - Private Sector Award 2020.
Junior rates: Under 16: 36%. 16 years: 47.3%. 17 years: 57.3%. 18 years: 68.3%. 19 years: 82.5%. 20 years: 97.7% of the adult rate.
| Age | Approx. Hourly Rate | Notes |
|---|---|---|
| Under 16 | $9.64/hr | 40% of adult rate |
| 16 years | $12.05/hr | 50% of adult rate |
| 17 years | $14.46/hr | 60% of adult rate |
| 18 years | $16.87/hr | 70% of adult rate |
| 19 years | $19.28/hr | 80% of adult rate |
| 20 years | $21.69/hr | 90% of adult rate |
| 21+ (adult) | $24.10/hr | 100% of adult rate |
Exact junior percentages vary by award. Check the Clerks - Private Sector Award 2020 for precise rates.
Saturday
$36.15/hr
1.5x base
Sunday
$48.20/hr
2x base
Public Holiday
$60.25/hr
2.5x base
Penalty rates shown for full-time/part-time Level 1 ($24.10/hr base). Casual employees receive penalty rates calculated on their base rate (before casual loading).
| Level | Description | Base Rate/hr | Casual Rate/hr | Annual (38hrs) |
|---|---|---|---|---|
| Level 1 | Receptionist (introductory) | $24.10 | $30.13 | $47,621.60 |
| Level 2 | Receptionist (experienced) | $24.73 | $30.91 | $48,866.48 |
| Level 3 | Senior receptionist | $25.68 | $32.10 | $50,743.68 |
| Level 4 | Office coordinator | $27.14 | $33.93 | $53,628.64 |
Receptionists should ensure they are classified at the correct level. If you perform duties beyond basic reception (such as bookkeeping or HR tasks), you may be entitled to a higher classification level.
If you think you are being paid below the minimum rate, you can calculate your potential back pay and check your rights.
Check If You Are Underpaid →| Job | Base Rate | Casual Rate | Sunday |
|---|---|---|---|
| Admin Officer | $24.73/hr | $30.91/hr | $49.46/hr |
| Accountant | $27.14/hr | $33.93/hr | $54.28/hr |
| Software Developer | $25.68/hr | $32.10/hr | $51.36/hr |
| Project Manager | $28.54/hr | $35.68/hr | $57.08/hr |
The minimum hourly rate for a receptionist in Victoria is $24.10/hr for full-time and part-time employees, or $30.13/hr for casuals (including 25% loading). This is the Level 1 adult rate under the Clerks - Private Sector Award 2020 (MA000002), effective from 1 July 2025.
The minimum wage for a receptionist is $24.10 per hour ($915.80 per week for a 38-hour week, or $47,621.60 per year). This is set by the Clerks - Private Sector Award 2020. Higher classification levels attract higher rates.
Receptionists are covered by the Clerks - Private Sector Award 2020 (MA000002). This Modern Award sets minimum pay rates, penalty rates, allowances, and leave entitlements. Your employer may also have an enterprise agreement with different (usually higher) rates.
Yes. Under the Clerks - Private Sector Award 2020, receptionists receive 1.5x their base rate on Saturdays ($36.15/hr) and 2x on Sundays ($48.20/hr). Public holidays are paid at 2.5x ($60.25/hr).
The casual rate for a receptionist is $30.13/hr, which includes a 25% casual loading on top of the base rate of $24.10/hr. The casual loading compensates for the lack of paid leave, notice of termination, and redundancy pay.
Junior rates: Under 16: 36%. 16 years: 47.3%. 17 years: 57.3%. 18 years: 68.3%. 19 years: 82.5%. 20 years: 97.7% of the adult rate. Always check the specific junior rate schedule in the Clerks - Private Sector Award 2020 for exact percentages.
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