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MA000002Office / Clerical

Clerks Award

Clerks — Private Sector Award 2020

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Who does this award cover?

The Clerks Award covers employees working in office / clerical, including the following common roles:

ReceptionistOffice administratorData entryAccounts clerkSecretaryAdmin assistant

Pay rates by classification

ClassificationBase (per hour)Casual (+25%)Weekly (38h)
Clerical Level 1$25.74$32.18$978.12
Clerical Level 2$27.26$34.08$1035.88
Clerical Level 3$28.24$35.30$1073.12
Clerical Level 4$29.66$37.08$1127.08
Clerical Level 5$28.47$35.59$1081.86

Rates shown are hourly permanent (base) and casual (base + 25% loading). Always verify with the official FWC document — rates change annually on 1 July following the Fair Work Commission's Annual Wage Review.

Penalty rates

Saturday1.50×
Sunday2.00×
Public Holiday2.50×
Overtime (first 3 hours)1.50×
Overtime (after 3 hours)2.00×

How casual overtime is calculated

One of the most common payroll questions under the Clerks Award: when a casual works overtime or weekend hours, does the 1.5× or 2× multiplier apply to the base rate, or to the 25%-loaded casual rate? The answer depends on how the award is drafted.

Method for the Clerks Award

Additive — penalty % + 25% loading applied to the base rate

Source: Clause 11.1 / Table 5 note · Verified against the award text

Table 5 states overtime rates for casuals are calculated by adding the 25% loading (clause 11.1) to the overtime rates in clause 21.4(a).

MethodCalculationHourly rate
Additive (used by this award)$28.24 × 175%$49.42
Compounded $35.30 × 150%$52.95
Separate $28.24 × 150%$42.36

Worked example: casual Level 3 (base $28.24/hr), first block of overtime at 150%. Different awards produce different hourly rates from the same base because the 25% loading is applied differently.

Calculate casual overtime for any scenario →

Break entitlements

Shift lengthMeal breakRest breakPaid?
Up to 5 hoursNo
5–7.6 hours30 minNo
7.6–10 hours30 min10 minYes
10+ hours60 min20 minYes

Want the full MA000002 document?

This page covers the headline rates, penalties, and break rules. The full award has dozens more clauses: allowances, overtime formulas, rostering rules, dispute procedures, and classification descriptors. FairWork Mate AI answers plain-English questions grounded on every clause. The Business API returns structured data for payroll and HR systems.

Question about the Clerks Award?

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