7-Eleven Pay Rates 2026: What You Should Be Getting Paid

7-Eleven store staff are covered by the General Retail Industry Award (MA000004) — the same award as the major supermarkets. It sets the minimum hourly rate; 7-Eleven can pay more, but never less.

Most 7-Eleven stores are run by franchisees, not head office. That makes checking your own pay especially important — 7-Eleven was at the centre of one of Australia's largest documented wage-underpayment cases (investigated by the Fair Work Ombudsman from 2015), so know your rate and check every payslip.

Check your exact entitlement with our retail worker pay rate tool.

As of 1 July 2026, the minimum hourly rates for adult 7-Eleven workers under the General Retail Industry Award are:

• Retail Employee Level 1 (console operator, customer service, stocking): $27.81/hr
• Retail Employee Level 2 (experienced, some supervision): $28.45/hr
• Retail Employee Level 3 (skilled / qualified): $28.89/hr

Most 7-Eleven console operators are paid at Level 1. From the first full pay period on or after 1 July 2026, these award rates rise 4.75%.

Junior workers get a percentage of the adult Level 1 rate:

• Under 16: $12.51/hr (45%)
• 16 years: $13.91/hr (50%)
• 17 years: $16.69/hr (60%)
• 18 years: $19.47/hr (70%)
• 19 years: $22.25/hr (80%)
• 20 years, first 6 months with that employer: $25.03/hr (90%)
• 20 years, 6 months or more with that employer: $27.81/hr — the full adult rate

Your rate should step up automatically from your next pay period after a birthday. If it doesn't, you're being underpaid.

The 6-month rule catches a lot of 20 year olds out. Under the General Retail Industry Award, once you have been with the same employer for more than 6 months, a 20 year old is on the full adult rate — not 90%. That is $27.81 an hour instead of $25.03, a difference of $2.78 for every hour you work. Service with a previous employer does not count. Check the date you started and check your payslip.

A bigger change is coming. In the junior rates case (AM2024/24) the Fair Work Commission decided that 18, 19 and 20 year olds under the Retail, Fast Food and Pharmacy Awards will move to the adult rate for their classification once they have been with their employer for more than 6 months. Rates for under-18s do not change, and neither do rates for 18-20 year olds in their first 6 months. The Commission has said the change could start from 1 December 2026 and will be phased in, with the step dates still being settled. See our junior rates change calculator for what it means for your pay.

Casual 7-Eleven workers get a 25% loading — a Level 1 adult casual gets at least $34.76/hr. 7-Eleven stores often run overnight, so penalty rates matter. For a Level 1 adult permanent employee:

• Saturday: 125% — $34.76/hr
• Sunday: 150% — $41.72/hr (casuals 175% — $48.67/hr)
• Public holidays: 225% — $62.57/hr (casuals 250% — $69.53/hr)
• Evenings after 6pm (Mon–Fri): 125% — $34.76/hr

If you regularly work nights, weekends or public holidays and only see the base rate on your payslip, that's a serious underpayment. Check with our penalty rates calculator.

What to watch for:

• Cash-back / "pay for hours not worked" schemes — illegal. You must be paid for every hour you work, into your own account.
• Missing penalty rates on nights, weekends and public holidays.
• Age increases not applied when you have a birthday.
• Hours worked not matching hours paid — screenshot your roster and compare it to your payslip.

If something's wrong, contact the Fair Work Ombudsman on 13 13 94 — free and confidential.