7-Eleven Pay Rates 2026: What You Should Be Getting Paid

7-Eleven store staff are covered by the General Retail Industry Award (MA000004) — the same award as the major supermarkets. It sets the minimum hourly rate; 7-Eleven can pay more, but never less.

Most 7-Eleven stores are run by franchisees, not head office. That makes checking your own pay especially important — 7-Eleven was at the centre of one of Australia's largest documented wage-underpayment cases (investigated by the Fair Work Ombudsman from 2015), so know your rate and check every payslip.

Check your exact entitlement with our retail worker pay rate tool.

As of 1 July 2025, the minimum hourly rates for adult 7-Eleven workers under the General Retail Industry Award are:

• Retail Employee Level 1 (console operator, customer service, stocking): $25.44/hr
• Retail Employee Level 2 (experienced, some supervision): $26.03/hr
• Retail Employee Level 3 (skilled / qualified): $26.47/hr

Most 7-Eleven console operators are paid at Level 1. From the first full pay period on or after 1 July 2026, these award rates rise 4.75%.

Junior workers get a percentage of the adult Level 1 rate:

• Under 16: $11.45/hr (45%)
• 16 years: $12.72/hr (50%)
• 17 years: $15.26/hr (60%)
• 18 years: $17.81/hr (70%)
• 19 years: $20.35/hr (80%)
• 20 years: $22.90/hr (90%)

Your rate should step up automatically from your next pay period after a birthday. If it doesn't, you're being underpaid.

Casual 7-Eleven workers get a 25% loading — a Level 1 adult casual gets at least $31.80/hr. 7-Eleven stores often run overnight, so penalty rates matter. For a Level 1 adult permanent employee:

• Saturday: 125% — $31.80/hr
• Sunday: 150% — $38.16/hr (casuals 175% — $44.52/hr)
• Public holidays: 225% — $57.24/hr (casuals 250% — $63.60/hr)
• Evenings after 6pm (Mon–Fri): 125% — $31.80/hr

If you regularly work nights, weekends or public holidays and only see the base rate on your payslip, that's a serious underpayment. Check with our penalty rates calculator.

What to watch for:

• Cash-back / "pay for hours not worked" schemes — illegal. You must be paid for every hour you work, into your own account.
• Missing penalty rates on nights, weekends and public holidays.
• Age increases not applied when you have a birthday.
• Hours worked not matching hours paid — screenshot your roster and compare it to your payslip.

If something's wrong, contact the Fair Work Ombudsman on 13 13 94 — free and confidential.