The minimum pay rate for retail workers is $26.55/hr under the Retail Award. Casuals receive $33.19/hr (base + 25% loading). Rates effective from 1 July 2025.
Working in a shop, supermarket, or store? You're almost certainly on the General Retail Industry Award. It covers everyone from cashiers and shelf stackers to store managers. Retail is one of the biggest employers of casuals in Australia, so knowing your rates matters.
Retail Classification Rates
Level
Classification
Base Rate/hr
Casual Rate/hr
Annual (38hrs)
Level 1
Retail Employee Level 1
$26.55
$33.19
$52,462.80
Level 2
Retail Employee Level 2
$27.60
$34.50
$54,537.60
Level 3
Retail Employee Level 3
$28.55
$35.69
$56,414.80
Level 4
Retail Employee Level 4
$29.61
$37.01
$58,509.36
Level 5
Retail Employee Level 5
$30.69
$38.36
$60,643.44
Level 6
Retail Employee Level 6
$32.06
$40.08
$63,350.56
Level 7
Retail Employee Level 7
$33.42
$41.78
$66,037.92
Level 8
Retail Employee Level 8
$35.64
$44.55
$70,424.64
Rates effective from 1 July 2025 under the General Retail Industry Award 2020. Casual rates include 25% loading.
Casual Retail Pay Rates
Casual workers get a 25% loading on top of the base rate. This compensates for no paid leave, no notice period, and no redundancy pay. Here's what that looks like for each level:
Level
Base Rate
+ 25% Loading
Casual Rate/hr
Level 1
$26.55
+$6.64
$33.19
Level 2
$27.60
+$6.90
$34.50
Level 3
$28.55
+$7.14
$35.69
Level 4
$29.61
+$7.40
$37.01
Level 5
$30.69
+$7.67
$38.36
Level 6
$32.06
+$8.02
$40.08
Level 7
$33.42
+$8.36
$41.78
Level 8
$35.64
+$8.91
$44.55
Retail Penalty Rates
Penalty rates are calculated on the base rate (Level 1: $26.55/hr). Casual employees receive penalty rates on their base rate before casual loading is applied.
Saturday
$33.19/hr
1.25x base
Sunday
$39.83/hr
1.5x base
Public Holiday
$66.38/hr
2.5x base
Penalty Type
Multiplier
Level 1 Rate
Saturday
1.25x
$33.19/hr
Sunday
1.5x
$39.83/hr
Public Holiday
2.5x
$66.38/hr
Evening (6pm–11pm)
1.25x
$33.19/hr
Overtime (first 3 hours)
1.5x
$39.83/hr
Overtime (after 3 hours)
2x
$53.10/hr
Full Retail Award Details
View the complete Retail Award including all classification levels, break rules, allowances, and more.
If your payslip shows less than $26.55/hr (or $33.19/hr casual), you might be getting underpaid. It happens more than you'd think in retail. Use our underpaid checker to calculate what you're actually owed.
What is the minimum pay rate for retail workers in 2026?
The minimum base rate for retail workers is $24.95/hr (Level 1) under the General Retail Industry Award. Casual workers receive $31.19/hr including the 25% casual loading. Rates effective from 1 July 2025.
Do retail workers get penalty rates on Sundays?
Yes. Retail workers earn 1.5x their base rate on Sundays ($36.15/hr for Level 1). Saturday is 1.25x ($31.19/hr). Public holidays pay 2.5x ($60.25/hr).
What is the evening penalty for retail workers?
Retail workers get a 25% loading for hours worked between 6pm and 11pm on Monday to Friday. That's $31.19/hr for a Level 1 employee.
How many levels are there in the Retail Award?
There are 8 classification levels in the Retail Award, from Level 1 (entry-level, $24.95/hr) up to Level 8 ($29.71/hr). Your level depends on your skills, qualifications, and responsibilities.
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FairWork Mate is an independent commercial service. We are not affiliated with, endorsed by, or associated with the Fair Work Ombudsman, the Fair Work Commission, or any Australian Government agency. Content is general information and estimates only — not legal, financial, or tax advice. Always verify with the Fair Work Ombudsman (13 13 94) or a qualified professional.
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