Viva Energy Pay Rates 2026: Console Operator, Store & Junior Pay

Viva Energy became the country's biggest convenience retailer when it bought the Coles Express network (now rebranding to Reddy Express) and South Australia's OTR chain, on top of its Shell-branded fuel supply, the Geelong refinery and the Liberty network. Store staff and console operators make up most of its workforce, with refinery, terminal and distribution staff behind them.

Store staff at company-operated sites are covered by the Vehicle Repair, Services and Retail Award 2020 — the award that has its own console-operator classifications — while the former Coles Express and OTR agreements and the refinery agreements sit above it (below). The award ladder is the floor across every banner.

The federal awards relevant to Viva Energy (Reddy Express, Coles Express, OTR) roles:

• Vehicle Repair, Services and Retail Award 2020 (MA000089)

Workforce snapshot. In its 2024-25 report to the Workplace Gender Equality Agency, Viva Energy Australia Group Pty Ltd declared 15,020 employees across 8 reporting entities — 29% casual and 46.8% women, with 2,458 in management roles. Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).

Service-station and convenience-store staff sit on the retail, service and repair (RS&R) stream of the Vehicle Repair, Services and Retail Award 2020 (MA000089):

Console operators working alone, night shifts and weekends attract the award's own loadings — the award publishes loaded console-operator rates for Monday–Friday, weekend and overtime hours. Check a specific shift with the penalty rates calculator.

Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.

Enterprise agreements set rates above the award, with their own classification structures and allowances. Current Viva Energy (Reddy Express, Coles Express, OTR) agreements in our corpus (12 in total):

• Viva Energy Australia Geelong Refinery Enterprise Agreement 2025 – Maintenance Employees — approved March 2026, nominal expiry 17 November 2029.
• Ventia Australia Pty Ltd (Viva Energy Clyde / Gore Bay Sites - NSW) Enterprise Agreement 2026 — approved August 2026, nominal expiry 1 September 2029.
• Viva Energy Australia Pty Ltd Transport Workers Union - Melbourne Airport Enterprise Agreement 2026 — approved August 2026, nominal expiry 1 July 2029.
• Viva Energy Australia Pty Ltd - Brisbane Airport Enterprise Agreement 2025 — approved May 2025, nominal expiry 31 January 2028.
• Logical Property Services Viva Energy Australia Geelong Enterprise Agreement 2025 — approved December 2025, nominal expiry 31 December 2027.
• Viva Energy Australia – Clyde & Gore Bay Terminals Operator Enterprise Agreement 2024 — approved September 2024, nominal expiry 8 September 2027.
• Viva Energy Refining Enterprise Agreement 2023 - Geelong Operator Employees — approved January 2024, nominal expiry 14 June 2027.
• Viva Energy Refining Enterprise Agreement 2023 - Geelong Laboratory Employees — approved November 2023, nominal expiry 31 May 2027.

Plus 4 more — search "Viva Energy (Reddy Express, Coles Express, OTR)" in our agreements database.

We don't reproduce agreement dollar figures here — the agreement covering your site, state and stream is the document to read. Find your agreement, then your classification, then your pay point, and compare it with your payslip. The award tables on this page are the floor every one of these agreements must beat.

General award-compliance issues that come up across the fuel retail sector. This is a checklist for your own payslip, not a finding about Viva Energy (Reddy Express, Coles Express, OTR):

• Console operators working alone at night without the award's loaded rates.
• Junior rates not stepping up, and the wrong RS&R level for supervisory duties.
• Unpaid opens, closes and cash-ups.
• Franchise sites paying below the award — the franchisee is the employer, but the award still applies.

Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.