Skip to main content
FairWorkMate

Hospitality — Awards, Pay Rates & Compliance

The hospitality industry employs over 1 million Australians across cafes, restaurants, hotels, pubs, clubs, and fast-food outlets. The Hospitality Industry (General) Award, Restaurant Industry Award, and Fast Food Industry Award set minimum pay rates, penalty rates for nights/weekends/public holidays, casual loading, junior rates, break entitlements, and split-shift allowances. Wage theft is widespread — the Fair Work Ombudsman recovered over $50 million in unpaid wages in hospitality in the last 5 years.

1M+

Workers covered

6.6%

Hospitality CTR on FWM tools

$50M+

Wages recovered (FWO 5yr)

Awards covering hospitality

Modern Awards set the minimum pay rates, penalty rates, allowances, and entitlements for each industry. Click through for full details and the interactive calculator.

Common hospitality roles

BaristaWaiter / waitressBartenderKitchen handCook / chefFront of houseCleanerHotel receptionistFunction staff

Compliance focus areas

The 5 most common compliance issues in hospitality. Get these right and you avoid 90% of underpayment claims.

Penalty rates on weekends and public holidays

Saturday penalty (1.25x for permanent, 1.5x for casual including loading), Sunday penalty (1.5x for permanent, 1.75x for casual including loading), public holiday penalty (2.25x for permanent, 2.5x for casual including loading) under the Hospitality Award.

Casual loading on top of penalty rates

The Hospitality Award uses 'compounded' casual overtime — the 25% loading applies on top of the penalty rate, not just the base. Many employers get this wrong.

Junior rates

Hospitality has its own junior rate schedule that differs from the standard. 16-year-olds earn 50% of the adult rate, 17-year-olds 60%, 18-year-olds 70%, and 19-year-olds 80%.

Minimum engagement (casuals)

Casual hospitality workers are entitled to a minimum 2-hour shift each time they're called in. Some sub-classifications have higher minimums.

Break entitlements

30-minute unpaid meal break for shifts over 5 hours; 10-minute paid rest break for shifts over 4 hours. Split shifts attract additional allowances.

Calculators for hospitality

Free, instant calculators covering pay rates, penalty rates, casual loading, and eligibility checks for the hospitality industry.

Hospitality enforcement decisions

Real Fair Work Commission, Federal Court, and FWO outcomes in this industry.

All decisions →

Get Hospitality pay rate updates

Free alerts when hospitality award rates change (annually 1 July) or when major decisions affect the industry.

Free forever. No spam. Unsubscribe anytime.