MA000009Hospitality
Hospitality Award
Hospitality Industry (General) Award 2020
Who does this award cover?
The Hospitality Award covers employees working in hospitality, including the following common roles:
Pay rates by classification
| Classification | Base (per hour) | Casual (+25%) | Weekly (38h) |
|---|---|---|---|
| Hospitality Level 1 | $26.44 | $33.05 | $1004.72 |
| Hospitality Level 2 | $27.08 | $33.85 | $1029.04 |
| Hospitality Level 3 | $27.97 | $34.96 | $1062.86 |
| Hospitality Level 4 | $29.45 | $36.81 | $1119.10 |
| Hospitality Level 5 | $31.30 | $39.13 | $1189.40 |
| Hospitality Level 6 | $32.13 | $40.16 | $1220.94 |
Get plain-English answers on the Hospitality Award
Answers grounded on the full MA000009 document — every clause, variation, and classification. Pro is $29.99/mo, cancel anytime.
Penalty rates
How casual overtime is calculated
One of the most common payroll questions under the Hospitality Award: when a casual works overtime or weekend hours, does the 1.5× or 2× multiplier apply to the base rate, or to the 25%-loaded casual rate? The answer depends on how the award is drafted.
Method for the Hospitality Award
Additive — penalty % + 25% loading applied to the base rate
Casual overtime and weekend penalty rates are calculated by adding the 25% casual loading to the equivalent permanent penalty percentage (e.g. 150% + 25% = 175% of base).
| Method | Calculation | Hourly rate |
|---|---|---|
| Additive (used by this award) | $27.97 × 175% | $48.95 |
| Compounded | $34.96 × 150% | $52.44 |
| Separate | $27.97 × 150% | $41.96 |
Break entitlements
| Shift length | Meal break | Rest break | Paid? |
|---|---|---|---|
| Up to 5 hours | — | — | No |
| 5–7 hours | 30 min | — | No |
| 7–10 hours | 30 min | 10 min | Yes |
| 10+ hours | 60 min | 20 min | Yes |
More on the Hospitality Award
Hospitality Award pay rates 2026-27
Every classification, junior and casual rate, penalty table and rate calculator.
Search enterprise agreements
An enterprise agreement replaces the award where one covers your workplace. Search by employer.
Enterprise agreements in hospitality
Employer pay guides under the Hospitality Award
Hospitality Award enforcement cases
Want the full MA000009 document?
This page covers the headline rates, penalties, and break rules. The full award has dozens more clauses: allowances, overtime formulas, rostering rules, dispute procedures, and classification descriptors. FairWork Mate answers plain-English questions grounded on every clause, with a citation back to the award on every answer.
FairWork Mate AI
Not sure the Hospitality Award is the award that covers you?
“I think I'm covered by the Hospitality Award (MA000009). Is that the right award for my job, and what should I be paid?”
Coverage turns on what your business actually does, not your job title. The advisor checks your situation against the MA000009 coverage clause and the decisions that have tested it.
Ask the advisor →Get notified when award rates change
Free alerts when the Hospitality Award pay rates are updated (annually on 1 July) or when the Fair Work Commission varies the award.