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Pay & Wages

Dimeo Pay Rates 2026: Cleaner, Security & Facilities Pay

3 min read

What Dimeo workers should be paid in 2026 — the Cleaning Services Award floor by classification and age, casual loading, penalties, and where the Dimeo enterprise agreements sit.

DN

Payroll & Compliance Editor · Registered BAS Agent, Cert IV Accounting & Bookkeeping

Who covers Dimeo workers — award or agreement?

Dimeo Services is a national commercial cleaning contractor, running cleaning contracts for offices, retail, healthcare, education and other commercial sites across every state and territory, alongside waste management, hygiene and other ancillary services. Its workforce is made up mostly of cleaners working across client sites, with a smaller supervisory and administrative layer.

The Cleaning Services Award 2020 sets the floor for cleaning roles, with the Security Services Industry Award 2020 applying to any guarding work bundled into its contracts. Our corpus holds no current registered Dimeo Services enterprise agreement, so the award tables below are what should be on the payslip.

The federal awards relevant to Dimeo roles:

  • Cleaning Services Award 2020 (MA000022)
  • Security Services Industry Award 2020 (MA000016)

Workforce snapshot. In its 2024-25 report to the Workplace Gender Equality Agency, DIMEO GROUP HOLDINGS PTY LTD declared 5,210 employees across 6 reporting entities — 0.2% casual and 46.5% women. Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).

Cleaning award floor — adults (1 July 2026)

The Cleaning Services Award 2020 (MA000022) adult minimums are:

ClassificationPermanentCasual (incl. 25%)
Cleaning Services Employee Level 1 (general cleaning)$27.08/hr$33.85/hr
Cleaning Services Employee Level 2 (specialised cleaning, machinery, leading hand)$27.97/hr$34.96/hr
Cleaning Services Employee Level 3 (supervisor, carpet/pressure cleaning)$29.45/hr$36.81/hr

Night, weekend and public holiday shifts attract the award's loadings on top; part-time cleaners must be paid the award minimum for every rostered hour, not a flat 'per site' rate.

Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.

Junior rates (under 21)

The Cleaning Services Award pays juniors a percentage of the Level 1 adult rate. From 1 July 2026 the junior minimums are:

  • Under 16: $12.18/hr
  • 16 years: $13.54/hr
  • 17 years: $16.25/hr
  • 18 years: $18.95/hr
  • 19 years: $21.66/hr
  • 20 years: $24.37/hr

Your rate must step up from the first full pay period after each birthday. Casual juniors add the 25% loading on top of these figures. An enterprise agreement's junior scale must leave you better off than this ladder overall.

Security award floor (1 July 2026)

The Security Services Industry Award 2020 (MA000016) adult minimums are:

ClassificationPermanentCasual (incl. 25%)
Security Officer Level 1 (static guard, concierge)$28.42/hr$35.53/hr
Security Officer Level 2 (monitoring, crowd control, first aid)$29.24/hr$36.55/hr
Security Officer Level 3 (control room, senior officer)$29.73/hr$37.16/hr
Security Officer Level 4 (supervisor of level 1–3 officers)$30.23/hr$37.79/hr
Security Officer Level 5 (site manager)$31.20/hr$39.00/hr

Night shift, weekend and overtime loadings are where a security roster's pay is made: the award's own worked examples put a Level 1 casual Saturday at 175% and Sunday at 225% of the base rate. Check a specific roster with the penalty rates calculator.

Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.

Does Dimeo have an enterprise agreement?

As at 25 September 2026, our corpus of 14,141 federally registered enterprise agreements holds no current agreement for Dimeo. That usually means one of three things: the employer pays on the award (or on individual contracts above it), the agreement covering you is registered under a different entity name (check the employer name on your payslip and search our agreements database), or — for state public-sector employers — pay is set by a state award or agreement outside the federal register. If you have a copy of an agreement that names Dimeo, it beats the award figures above.

Common facility services pay issues at Dimeo

The patterns worth checking on a Dimeo payslip:

  • Flat per-site rates that don't cover every hour actually worked, or that ignore night and weekend loadings.
  • Level 1 for specialised work — machinery, carpet, pressure cleaning or leading a team is Level 2–3.
  • Unpaid travel between sites and unpaid set-up.
  • Minimum engagements ignored on short shifts.

What to do if your pay looks wrong

Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.

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General information and estimates only — not legal, financial or tax advice. Always check your specific award, agreement or contract, or a qualified professional, before you rely on the result.

DN
About Daniel Nguyen

Six years running payroll for a Western Sydney commercial builder before moving to compliance writing and contract payroll. Registered BAS Agent (TPB). Cert IV in Accounting and Bookkeeping. Writes about pay calculations, superannuation, and the 2026 Payday Super rollout. Based in Cabramatta, Sydney.