RACV Pay Rates 2026: Bar, Floor, Kitchen & Casual Pay
What RACV workers should be paid in 2026 — the Hospitality Industry (General) Award floor by classification, casual loading, penalties, and where the RACV enterprise agreements sit.
Small Business & Compliance Writer · Former small business owner · Cert IV in Small Business Management
Who covers RACV workers — award or agreement?
RACV is the Victorian motoring club, known for roadside assistance and insurance but also a significant hospitality operator through its network of clubs and resorts across regional Victoria. Staff span resort and club hospitality roles — front office, food and beverage, housekeeping — alongside call-centre and member-service teams.
Resort and club roles sit on the Hospitality Industry (General) Award 2020 floor. RACV has several registered enterprise agreements in our corpus covering its clubs and resorts, roadside assistance centre and member engagement teams (listed below where our corpus holds them); the award tables below are the minimum any of those agreements must beat.
The federal awards relevant to RACV roles:
- Hospitality Industry (General) Award 2020 (MA000009)
Workforce snapshot. In its 2024-25 report to the Workplace Gender Equality Agency, Royal Automobile Club Of Victoria (Racv) Limited declared 4,105 employees across 5 reporting entities — 22.1% casual and 53.5% women. Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).
Hospitality award floor — adults (21 and over)
From 1 July 2026 the Hospitality Industry (General) Award 2020 (MA000009) adult minimums in the food, beverage and clerical streams are:
| Classification | Permanent | Casual (incl. 25%) |
|---|---|---|
| Level 1 (food and beverage attendant grade 1, kitchen attendant, glassy) | $26.44/hr | $33.05/hr |
| Level 2 (attendant grade 2, cook grade 1, clerical grade 1) | $27.08/hr | $33.85/hr |
| Level 3 (attendant grade 3, cook grade 2, gaming attendant) | $27.97/hr | $34.96/hr |
| Level 4 (attendant grade 4, cook grade 3 — trade qualified) | $29.45/hr | $36.81/hr |
| Level 5 (supervisor, cook grade 4) | $31.30/hr | $39.13/hr |
| Level 6 (cook grade 5, clerical supervisor) | $32.13/hr | $40.16/hr |
Weekend, late-night and public holiday penalties apply on top — check a specific shift with the penalty rates calculator. Junior rates apply under 21 (percentages of the adult rate, except that liquor-service roles are adult-rated from 18).
Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.
The RACV enterprise agreements
Enterprise agreements set rates above the award, with their own classification structures and allowances. Current RACV agreements in our corpus (4 in total):
- RACV Roadside Assistance Centre Enterprise Agreement 2024 — approved July 2024, nominal expiry 30 June 2027.
- RACV Member Engagement Enterprise Agreement 2024 — approved July 2024, nominal expiry 30 June 2027.
- RACV CLUB and RESORTS COLLECTIVE AGREEMENT 2023 — approved June 2023, nominal expiry 30 June 2026.
- RACV CLUB and RESORTS COLLECTIVE AGREEMENT 2023 — approved June 2023, nominal expiry 30 June 2026.
We don't reproduce agreement dollar figures here — the agreement covering your site, state and stream is the document to read. Find your agreement, then your classification, then your pay point, and compare it with your payslip. The award tables on this page are the floor every one of these agreements must beat.
Common hospitality pay issues at RACV
The patterns worth checking on a RACV payslip:
- Flat rates that don't beat the penalties — an 'all-in' hourly rate must leave you better off than the award's weekend, late-night and public holiday loadings for your actual roster.
- Unpaid set-up and pack-down before opening and after close.
- Introductory level for too long — it is a three-month, no-experience rate, not a permanent grade.
- Split and broken shifts without the award's allowances, and casual shifts under the minimum engagement.
What to do if your pay looks wrong
Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.
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Official resources
General information and estimates only — not legal, financial or tax advice. Always check your specific award, agreement or contract, or a qualified professional, before you rely on the result.
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Ran Kirkwood Landscaping in Bendigo for eight years before moving into trade supply operations. Writes about Modern Award compliance, employer obligations, and contractor classification from an operator's perspective. Cert IV in Small Business Management (La Trobe TAFE Bendigo, 2014). Based in Kangaroo Flat, Victoria.