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Pay & Wages

Delaware North Pay Rates 2026: Bar, Floor, Kitchen & Casual Pay

2 min read

What Delaware North workers should be paid in 2026 — the Hospitality Industry (General) Award floor by classification, casual loading, penalties, and where the Delaware North enterprise agreements sit.

DN

Payroll & Compliance Editor · Registered BAS Agent, Cert IV Accounting & Bookkeeping

Who covers Delaware North workers — award or agreement?

Delaware North operates catering, hospitality and retail concessions at stadiums, entertainment venues and other high-volume sites, plus casino operations in the Northern Territory — giving it one of the more heavily casualised workforces among hospitality employers, with food and beverage, retail and gaming staff engaged around event and venue schedules rather than standard rosters.

The Hospitality Industry (General) Award 2020 sets the floor for its catering and venue roles. Delaware North has a registered enterprise agreement in our corpus covering its Darwin casino resort (listed below where it applies); the award tables below are the minimum for any site not covered by that agreement.

The federal awards relevant to Delaware North roles:

  • Hospitality Industry (General) Award 2020 (MA000009)

Workforce snapshot. In its 2024-25 report to the Workplace Gender Equality Agency, Delaware North Companies Australia Pty Ltd declared 7,093 employees across 8 reporting entities — 88.7% casual and 51.4% women. Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).

Hospitality award floor — adults (21 and over)

From 1 July 2026 the Hospitality Industry (General) Award 2020 (MA000009) adult minimums in the food, beverage and clerical streams are:

ClassificationPermanentCasual (incl. 25%)
Level 1 (food and beverage attendant grade 1, kitchen attendant, glassy)$26.44/hr$33.05/hr
Level 2 (attendant grade 2, cook grade 1, clerical grade 1)$27.08/hr$33.85/hr
Level 3 (attendant grade 3, cook grade 2, gaming attendant)$27.97/hr$34.96/hr
Level 4 (attendant grade 4, cook grade 3 — trade qualified)$29.45/hr$36.81/hr
Level 5 (supervisor, cook grade 4)$31.30/hr$39.13/hr
Level 6 (cook grade 5, clerical supervisor)$32.13/hr$40.16/hr

Weekend, late-night and public holiday penalties apply on top — check a specific shift with the penalty rates calculator. Junior rates apply under 21 (percentages of the adult rate, except that liquor-service roles are adult-rated from 18).

Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.

The Delaware North enterprise agreements

Enterprise agreements set rates above the award, with their own classification structures and allowances. Current Delaware North agreements in our corpus (1 in total):

We don't reproduce agreement dollar figures here — the agreement covering your site, state and stream is the document to read. Find your agreement, then your classification, then your pay point, and compare it with your payslip. The award tables on this page are the floor every one of these agreements must beat.

Common hospitality pay issues at Delaware North

The patterns worth checking on a Delaware North payslip:

  • Flat rates that don't beat the penalties — an 'all-in' hourly rate must leave you better off than the award's weekend, late-night and public holiday loadings for your actual roster.
  • Unpaid set-up and pack-down before opening and after close.
  • Introductory level for too long — it is a three-month, no-experience rate, not a permanent grade.
  • Split and broken shifts without the award's allowances, and casual shifts under the minimum engagement.

What to do if your pay looks wrong

Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.

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General information and estimates only — not legal, financial or tax advice. Always check your specific award, agreement or contract, or a qualified professional, before you rely on the result.

DN
About Daniel Nguyen

Six years running payroll for a Western Sydney commercial builder before moving to compliance writing and contract payroll. Registered BAS Agent (TPB). Cert IV in Accounting and Bookkeeping. Writes about pay calculations, superannuation, and the 2026 Payday Super rollout. Based in Cabramatta, Sydney.