Novotel Pay Rates 2026: Bar, Floor, Kitchen & Casual Pay

Novotel is one of Accor's hotel brands operating in Australia, with properties run either directly by Accor or by a separate owner under an Accor management or franchise agreement. Hotel teams cover front office, housekeeping, food and beverage, kitchen and events staff, with rosters built around round-the-clock hotel operations.

Hotel roles at Novotel properties are covered by the Hospitality Industry (General) Award 2020, which sets separate rates for front office, food and beverage, housekeeping and kitchen classifications. Our corpus holds no current Novotel enterprise agreement, so the award tables below are what should be on your payslip unless your contract or a newer agreement says otherwise; if your property is run directly by Accor, our Accor Hotels guide (linked below) covers the same award.

The federal awards relevant to Novotel roles:

• Hospitality Industry (General) Award 2020 (MA000009)

Workforce snapshot. In the 2024-25 Workplace Gender Equality Agency reports, Accor Australia & New Zealand Hospitality Pty Limited reported 619 employees (part of the AAPC Limited group, 6,982 employees in total, 32.1% casual and 59.9% women). Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).

From 1 July 2026 the Hospitality Industry (General) Award 2020 (MA000009) adult minimums in the food, beverage and clerical streams are:

Weekend, late-night and public holiday penalties apply on top — check a specific shift with the penalty rates calculator. Junior rates apply under 21 (percentages of the adult rate, except that liquor-service roles are adult-rated from 18).

Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.

As at 25 September 2026, our corpus of 14,141 federally registered enterprise agreements holds no current agreement for Novotel. That usually means one of three things: the employer pays on the award (or on individual contracts above it), the agreement covering you is registered under a different entity name (check the employer name on your payslip and search our agreements database), or — for state public-sector employers — pay is set by a state award or agreement outside the federal register. If you have a copy of an agreement that names Novotel, it beats the award figures above.

The patterns worth checking on a Novotel payslip:

• Flat rates that don't beat the penalties — an 'all-in' hourly rate must leave you better off than the award's weekend, late-night and public holiday loadings for your actual roster.
• Unpaid set-up and pack-down before opening and after close.
• Introductory level for too long — it is a three-month, no-experience rate, not a permanent grade.
• Split and broken shifts without the award's allowances, and casual shifts under the minimum engagement.

Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.