Mercy Health Pay Rates 2026: Hospital, Aged Care & Support Staff Pay

Mercy Health is a Catholic not-for-profit running public hospitals in Melbourne (Mercy Hospital for Women, Werribee Mercy) and Albury, plus residential aged care and home care services across Victoria, New South Wales, Queensland, Western Australia and the ACT. Its workforce includes nurses and midwives, allied health, aged care workers and hospital support staff.

The public hospitals run on Victorian public sector instruments, while the aged care and home care arms bargain federal enterprise agreements (see below). The federal awards underneath are the Aged Care Award 2010 and the Health Professionals and Support Services Award 2020, both tabled, plus the Nurses Award.

The federal awards relevant to Mercy Health roles:

• Health Professionals and Support Services Award 2020 (MA000027)
• Aged Care Award 2010 (MA000018)
• Nurses Award 2020 (MA000034)

Workforce snapshot. In its 2024-25 report to the Workplace Gender Equality Agency, Mercy Health Australia Ltd declared 10,578 employees across 2 reporting entities — 27.7% casual and 82.3% women, with 231 in management roles. Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).

The Health Professionals and Support Services Award 2020 (MA000027) adult minimums for the roles that sit on it are:

Nurses and midwives are on the Nurses Award 2020 instead — current classification and pay-point figures are on our Nurses Award pay rates page. Weekend, shift and public holiday penalties apply on top of the figures above.

Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.

After the aged care work value case, the Aged Care Award 2010 (MA000018) direct-care ladder (personal care workers, assistants in nursing, care team leaders) is:

The FWC publishes these direct-care rates weekly; hourly figures are the weekly rate ÷ 38, matching the Fair Work pay guide presentation.

Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.

Enterprise agreements set rates above the award, with their own classification structures and allowances. Current Mercy Health agreements in our corpus (2 in total):

• Mercy Health Aged Care Victoria, ANMF and HWU Enterprise Agreement 2024 — approved July 2025, nominal expiry 30 June 2028.
• Mercy Health Aged Care Victoria, ANMF and HSU Enterprise Agreement 2022 — approved July 2023, nominal expiry 30 June 2024.

We don't reproduce agreement dollar figures here — the agreement covering your site, state and stream is the document to read. Find your agreement, then your classification, then your pay point, and compare it with your payslip. The award tables on this page are the floor every one of these agreements must beat.

General award-compliance issues that come up across the health and aged care sector. This is a checklist for your own payslip, not a finding about Mercy Health:

• Frozen pay points — increments that should step annually but don't, especially after payroll migrations.
• Stream misclassification — admin, ward-support and collector staff left at Level 1–2 while doing Level 3 work.
• Unpaid handover — clinical and shift handover before and after rostered hours is work time.
• Weekend and night loadings dropped when rosters change or systems are replaced.

Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.