Hireup Pay Rates 2026: Support Worker & SCHADS Pay

Hireup is an online platform that connects NDIS participants directly with independent support workers for in-home and community disability support, rather than running its own rostered workforce in the traditional sense, and is one of the larger disability support workforces in this list. Almost everyone who works through Hireup does so on a casual, shift-by-shift basis, choosing which clients and shifts to take on through the platform.

Support work booked through Hireup is covered by the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS), with pay set by the disability services stream, level and pay point rather than a single flat rate. Our corpus holds no current Hireup enterprise agreement, so the award tables below are the minimums a shift booked through the platform should be paying — note that Schedule E's 15% interim pay rise for the disability home care stream starts 1 December 2026.

The federal awards relevant to Hireup roles:

• Social, Community, Home Care and Disability Services Industry Award 2010 (MA000100)

Workforce snapshot. In its 2024-25 report to the Workplace Gender Equality Agency, Hireup Pty. Ltd. declared 6,536 employees — 95.1% casual and 76.6% women. Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).

The SCHADS award pays by stream (social and community services, home care, disability, crisis accommodation), then classification level, then pay point — so there is no single "disability support worker rate". Our SCHADS pay rates page carries the full current pay-point matrix, verified against the Fair Work Commission's pay database, plus the sleepover, broken-shift and minimum-engagement rules that decide most disability pay disputes.

As at 22 September 2026, our corpus of 14,141 federally registered enterprise agreements holds no current agreement for Hireup. That usually means one of three things: the employer pays on the award (or on individual contracts above it), the agreement covering you is registered under a different entity name (check the employer name on your payslip and search our agreements database), or — for state public-sector employers — pay is set by a state award or agreement outside the federal register. If you have a copy of an agreement that names Hireup, it beats the award figures above.

The patterns worth checking on a Hireup payslip:

• Wrong SCHADS level or pay point for qualifications and years of service.
• Sleepover and active-night shifts paid as if they were the same thing.
• Broken shifts without the allowance, and travel between clients unpaid.
• Minimum engagements ignored on short support shifts.

Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.