Healthe Care Pay Rates 2026: Nurses, Allied Health & Support Staff Pay
What Healthe Care workers should be paid in 2026 — the Health Professionals and Support Services Award floor by classification, casual loading, penalties, and where the Healthe Care enterprise agreements sit.
Senior Workplace Relations Writer · GradDip Employment Relations, Griffith University
Who covers Healthe Care workers — award or agreement?
Healthe Care runs a network of private hospitals across multiple states, offering surgical, medical and rehabilitation services. Hospital teams are a mix of nurses, allied health professionals and support staff — cleaning, catering, patient services and administration — working shift rosters that run around the clock.
Two awards set the floor: the Nurses Award 2020 for nursing staff, and the Health Professionals and Support Services Award 2020 for allied health and support roles. Healthe Care has registered enterprise agreements across several of its hospitals and support services (listed below where our corpus holds them); whichever instrument covers your site, the award tables are the minimum it must beat.
The federal awards relevant to Healthe Care roles:
- Health Professionals and Support Services Award 2020 (MA000027)
- Nurses Award 2020 (MA000034)
Workforce snapshot. In its 2024-25 report to the Workplace Gender Equality Agency, AURORA HEALTHCARE PTY LTD declared 2,733 employees across 14 reporting entities — 40.1% casual and 80.5% women. Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).
Health Professionals and Support Services award floor (1 July 2026)
The Health Professionals and Support Services Award 2020 (MA000027) adult minimums for the roles that sit on it are:
| Classification | Permanent | Casual (incl. 25%) |
|---|---|---|
| Support services Level 1 (cleaning, kitchen hand) | $26.97/hr | $33.71/hr |
| Support services Level 2 (orderly, catering assistant) | $28.03/hr | $35.04/hr |
| Support services Level 3 (ward support, admin/clerical, pathology collector) | $29.11/hr | $36.39/hr |
| Support services Level 4 (cook, senior admin) | $29.45/hr | $36.81/hr |
| Support services Level 5 (trade-qualified, team senior) | $30.45/hr | $38.06/hr |
| Support services Level 6 | $32.09/hr | $40.11/hr |
| Support services Level 7 | $32.67/hr | $40.84/hr |
| Health Professional Level 1 — pay point 1 | $30.89/hr | $38.61/hr |
| Health Professional Level 1 — 4-year degree entry | $33.51/hr | $41.89/hr |
| Health Professional Level 2 — pay point 1 | $39.31/hr | $49.14/hr |
| Health Professional Level 3 — pay point 1 | $45.89/hr | $57.36/hr |
Nurses and midwives are on the Nurses Award 2020 instead — current classification and pay-point figures are on our Nurses Award pay rates page. Weekend, shift and public holiday penalties apply on top of the figures above.
Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.
The Healthe Care enterprise agreements
Enterprise agreements set rates above the award, with their own classification structures and allowances. Current Healthe Care agreements in our corpus (11 in total):
- Healthe Care Burnie Pty Ltd (‘North West Private Hospital’) and Health and Community Services Union Hospital Staff Enterprise Agreement 2025 — approved September 2025, nominal expiry 1 July 2028.
- Healthe Care Victorian Hospitals Support Services Agreement 2024 — approved January 2025, nominal expiry 1 July 2027.
- Healthe Care Victorian Hospitals Health Professionals Agreement 2024 — approved May 2025, nominal expiry 1 July 2027.
- Healthe Care Burnie Pty Ltd – North West Private Hospital Nurses’ Enterprise Agreement 2024 — approved April 2025, nominal expiry 30 June 2027.
- Healthe Care Victorian Nurses Agreement 2024 — approved April 2025, nominal expiry 30 April 2027.
- Healthe Care Victorian Nurses Agreement 2024 — approved April 2025, nominal expiry 30 April 2027.
- Healthe Care (NSW Private Hospitals) Health Professionals and Support Services Enterprise Agreement 2024 — approved December 2024, nominal expiry 1 September 2026.
- Aurora Healthcare (Victorian Hospitals) Support Services Enterprise Agreement 2023 — approved June 2023, nominal expiry 1 July 2026.
Plus 3 more — search "Healthe Care" in our agreements database.
We don't reproduce agreement dollar figures here — the agreement covering your site, state and stream is the document to read. Find your agreement, then your classification, then your pay point, and compare it with your payslip. The award tables on this page are the floor every one of these agreements must beat.
Common hospital pay issues at Healthe Care
The patterns worth checking on a Healthe Care payslip:
- Frozen pay points — increments that should step annually but don't, especially after payroll migrations.
- Stream misclassification — admin, ward-support and collector staff left at Level 1–2 while doing Level 3 work.
- Unpaid handover — clinical and shift handover before and after rostered hours is work time.
- Weekend and night loadings dropped when rosters change or systems are replaced.
What to do if your pay looks wrong
Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.
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Official resources
General information and estimates only — not legal, financial or tax advice. Always check your specific award, agreement or contract, or a qualified professional, before you rely on the result.
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Nine years in Australian workplace relations — Queensland hospitality HR, then retail ER in Brisbane and Northern NSW. Graduate Diploma in Employment Relations (Griffith University, 2018). Writes about award interpretation, underpayment recovery, and casual conversion. Member of the AHRI since 2019. Based in Paddington, Brisbane.