Sephora Pay Rates 2026: Store, Casual & Junior Pay
What Sephora workers should be paid in 2026 — the General Retail Industry Award floor by classification and age, casual loading, penalties, and where the Sephora enterprise agreements sit.
Senior Workplace Relations Writer · GradDip Employment Relations, Griffith University
Who covers Sephora workers — award or agreement?
Sephora is the beauty retailer owned by luxury group LVMH, with stores in major shopping centres selling makeup, skincare and fragrance. Store teams are largely casual and part-time beauty advisers and cast members, with product training a significant part of the role.
Sephora's Australian store staff are covered by the General Retail Industry Award 2020. Our corpus holds a national enterprise agreement (listed below); it must leave staff better off overall than the award ladder and junior percentages below.
The federal awards relevant to Sephora roles:
- General Retail Industry Award 2020 (MA000004)
Workforce snapshot. In the 2024-25 Workplace Gender Equality Agency reports, Sephora Australia Pty Ltd reported 1,192 employees (part of the LVMH Moet Hennessy - Louis Vuitton group, 3,500 employees in total, 23.7% casual and 79.7% women). Source: WGEA 2025 Public Data File, data.gov.au (CC-BY 3.0 AU).
Retail award floor — adults (21 and over)
From 1 July 2026 the General Retail Industry Award 2020 (MA000004) adult minimums are:
| Classification | Permanent | Casual (incl. 25%) |
|---|---|---|
| Retail Employee Level 1 (sales assistant, register, replenishment) | $27.81/hr | $34.76/hr |
| Retail Employee Level 2 (forklift, higher-skill work) | $28.45/hr | $35.56/hr |
| Retail Employee Level 3 (2IC, opening/closing, keyholder) | $28.89/hr | $36.11/hr |
| Retail Employee Level 4 (department or store management stream) | $29.45/hr | $36.81/hr |
If you're 21 or older and your payslip shows less than Level 1, something is wrong.
Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.
Junior rates (under 21)
The General Retail Industry Award pays juniors a percentage of the Level 1 adult rate. From 1 July 2026 the junior minimums are:
- Under 16: $12.51/hr
- 16 years: $13.91/hr
- 17 years: $16.69/hr
- 18 years: $19.47/hr
- 19 years: $22.25/hr
- 20 years (first 6 months with the employer): $25.03/hr
- 20 years (after 6 months — full adult rate): $27.81/hr
Your rate must step up from the first full pay period after each birthday. Casual juniors add the 25% loading on top of these figures. An enterprise agreement's junior scale must leave you better off than this ladder overall.
Weekend and penalty rates
The retail award floor for permanent adult staff outside ordinary spans, at Level 1:
- Saturday: 125% — $34.76/hr
- Sunday: 150% — $41.71/hr
- Public holiday: 225% — $62.57/hr
Casuals are paid 150% of the ordinary rate on Saturday, 175% on Sunday and 250% on public holidays (those percentages already include the casual loading). Overtime for permanents runs at 150% for the first three hours and 200% after. Price a specific roster with our penalty rates calculator.
The Sephora enterprise agreements
Enterprise agreements set rates above the award, with their own classification structures and allowances. Current Sephora agreements in our corpus (1 in total):
- Sephora Australia Pty Ltd National Enterprise Agreement 2024 — approved December 2024, nominal expiry 13 December 2028.
We don't reproduce agreement dollar figures here — the agreement covering your site, state and stream is the document to read. Find your agreement, then your classification, then your pay point, and compare it with your payslip. The award tables on this page are the floor every one of these agreements must beat.
Common retail pay issues at Sephora
The patterns worth checking on a Sephora payslip:
- Junior step-ups missed — birthday rises and the 20-year-old six-month step to the full adult rate.
- Level 1 for higher-level work — keyholding, opening/closing, running a department or regularly supervising others is Level 3–4 territory.
- Weekend penalties absorbed — a flat rate covering Saturday and Sunday shifts has to actually beat the penalty mix for your roster.
- Unpaid time — till counts, close-downs, bag checks and stocktake after the doors shut are work time, and short casual shifts must meet the award's three-hour minimum.
What to do if your pay looks wrong
Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.
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Official resources
General information and estimates only — not legal, financial or tax advice. Always check your specific award, agreement or contract, or a qualified professional, before you rely on the result.
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Nine years in Australian workplace relations — Queensland hospitality HR, then retail ER in Brisbane and Northern NSW. Graduate Diploma in Employment Relations (Griffith University, 2018). Writes about award interpretation, underpayment recovery, and casual conversion. Member of the AHRI since 2019. Based in Paddington, Brisbane.