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Pay & Wages

Factorie Pay Rates 2026: Store, Casual & Junior Pay

3 min read

What Factorie workers should be paid in 2026 — the General Retail Industry Award floor by classification and age, casual loading, penalties, and where the Factorie enterprise agreements sit.

RM

Senior Workplace Relations Writer · GradDip Employment Relations, Griffith University

Who covers Factorie workers — award or agreement?

Factorie is a youth streetwear retailer, part of the Cotton On Group, with stores in shopping centres across Australia selling its own-brand and licensed streetwear. Store teams are mostly casual and part-time sales assistants and visual merchandisers.

Store roles sit on the General Retail Industry Award 2020. Cotton On Group has a registered enterprise agreement covering its retail team members — listed below where our corpus holds it; wherever it applies to a Factorie store, it must leave employees better off overall than these award rates.

The federal awards relevant to Factorie roles:

  • General Retail Industry Award 2020 (MA000004)

Retail award floor — adults (21 and over)

From 1 July 2026 the General Retail Industry Award 2020 (MA000004) adult minimums are:

ClassificationPermanentCasual (incl. 25%)
Retail Employee Level 1 (sales assistant, register, replenishment)$27.81/hr$34.76/hr
Retail Employee Level 2 (forklift, higher-skill work)$28.45/hr$35.56/hr
Retail Employee Level 3 (2IC, opening/closing, keyholder)$28.89/hr$36.11/hr
Retail Employee Level 4 (department or store management stream)$29.45/hr$36.81/hr

If you're 21 or older and your payslip shows less than Level 1, something is wrong.

Source: Fair Work Commission modern awards pay database, current-operative rates (1 July 2026 annual wage review). Casual figures add the 25% casual loading.

Junior rates (under 21)

The General Retail Industry Award pays juniors a percentage of the Level 1 adult rate. From 1 July 2026 the junior minimums are:

  • Under 16: $12.51/hr
  • 16 years: $13.91/hr
  • 17 years: $16.69/hr
  • 18 years: $19.47/hr
  • 19 years: $22.25/hr
  • 20 years (first 6 months with the employer): $25.03/hr
  • 20 years (after 6 months — full adult rate): $27.81/hr

Your rate must step up from the first full pay period after each birthday. Casual juniors add the 25% loading on top of these figures. An enterprise agreement's junior scale must leave you better off than this ladder overall.

Weekend and penalty rates

The retail award floor for permanent adult staff outside ordinary spans, at Level 1:

  • Saturday: 125% — $34.76/hr
  • Sunday: 150% — $41.71/hr
  • Public holiday: 225% — $62.57/hr

Casuals are paid 150% of the ordinary rate on Saturday, 175% on Sunday and 250% on public holidays (those percentages already include the casual loading). Overtime for permanents runs at 150% for the first three hours and 200% after. Price a specific roster with our penalty rates calculator.

The Factorie enterprise agreements

Enterprise agreements set rates above the award, with their own classification structures and allowances. Current Factorie agreements in our corpus (1 in total):

We don't reproduce agreement dollar figures here — the agreement covering your site, state and stream is the document to read. Find your agreement, then your classification, then your pay point, and compare it with your payslip. The award tables on this page are the floor every one of these agreements must beat.

Common retail pay issues at Factorie

The patterns worth checking on a Factorie payslip:

  • Junior step-ups missed — birthday rises and the 20-year-old six-month step to the full adult rate.
  • Level 1 for higher-level work — keyholding, opening/closing, running a department or regularly supervising others is Level 3–4 territory.
  • Weekend penalties absorbed — a flat rate covering Saturday and Sunday shifts has to actually beat the penalty mix for your roster.
  • Unpaid time — till counts, close-downs, bag checks and stocktake after the doors shut are work time, and short casual shifts must meet the award's three-hour minimum.

What to do if your pay looks wrong

Match your payslip to your classification in the agreement (or the award tables above), and price any gap with our back-pay calculator. Raise it in writing with payroll or your manager first — most underpayments are fixed at that step. Unresolved, the Fair Work Ombudsman (13 13 94) recovers underpayments at no cost, up to six years back, and your union can run the claim for you. Not sure which instrument covers you? Ask our AI advisor with your role and location.

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General information and estimates only — not legal, financial or tax advice. Always check your specific award, agreement or contract, or a qualified professional, before you rely on the result.

RM
About Rachel Morrison

Nine years in Australian workplace relations — Queensland hospitality HR, then retail ER in Brisbane and Northern NSW. Graduate Diploma in Employment Relations (Griffith University, 2018). Writes about award interpretation, underpayment recovery, and casual conversion. Member of the AHRI since 2019. Based in Paddington, Brisbane.