For Employers
Is It Notifiable? When You Must Call the WHS Regulator — Every State, 2026
Death, serious injury or dangerous incident: what counts as notifiable, the immediately-notify rule, site preservation, 5-year records, and every Australian regulator's phone number.
What makes an incident notifiable?
Three categories trigger the duty in every Australian jurisdiction: a death, a serious injury or illness (think in-patient hospital treatment, amputation, serious head or eye injury, serious burns, spinal injury, loss of bodily function, serious lacerations, or medical treatment within 48 hours of exposure to a substance), and a dangerous incident — a near miss that could have killed or seriously injured someone, like a structural collapse, an uncontrolled electrical contact, a fall of plant, or an uncontrolled escape of gas, steam or a pressurised substance.
The dangerous-incident limb is the one employers miss: nobody has to be hurt. A scaffold collapse at 6am before workers arrive is still notifiable.
Not sure about a specific event? Run it through our Notifiable Incident Checker — it applies your state's exact item lists and gives you the regulator's number for a call-to-confirm.
The three duties that fire the moment it happens
1. Notify immediately. The obligation is to notify the regulator immediately after becoming aware — phone is the standard channel, and written follow-up within 48 hours where the regulator requires it. “We'll mention it to the inspector next visit” is a breach.
2. Preserve the site. The incident site must not be disturbed until an inspector arrives or the regulator releases it — except to help an injured person, remove a deceased person, make the site safe, or under a police or inspector direction.
3. Keep the record for 5 years. Every notifiable incident record must be kept for at least five years from notification.
Build these into an incident response sequence people can follow under stress — make safe, first aid, notify, preserve, record, support, review — before you need it.
Every Australian WHS regulator and notification number
Save your state's number where supervisors will find it (verified 20 June 2026):
| Jurisdiction | Regulator | Notify |
|---|---|---|
| NSW | SafeWork NSW | 13 10 50 |
| VIC | WorkSafe Victoria | 13 23 60 |
| QLD | Workplace Health and Safety Queensland | 1300 362 128 |
| SA | SafeWork SA | 1800 777 209 |
| WA | WorkSafe WA | 1800 678 198 |
| TAS | WorkSafe Tasmania | 1300 366 322 |
| ACT | WorkSafe ACT | 13 22 81 |
| NT | NT WorkSafe | 1800 019 115 |
| Commonwealth | Comcare | 1300 366 979 |
Working from home counts too: if a WFH worker suffers a notifiable injury while working, the same duty applies — check your remote arrangements with the WFH WHS Obligations Checker.
What happens after you notify?
Most notifications do not lead to prosecution — the regulator may take no action, request information, or send an inspector. But everything you do in the first 24 hours is potential evidence: preserve honestly, don't coach witnesses, record what happened factually, and get legal advice before a formal interview if a fatality or very serious injury is involved.
In the public prosecutions record, matters clustered in construction and manufacturing, and around half of prosecuted matters involved a serious injury — the fact patterns are repetitive and preventable. Benchmark your own sector with the WHS Industry Risk Benchmark.
General information, not legal advice. Regulator details verified 20 June 2026; positions verified 22 July 2026.
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FairWork Mate is an independent Australian publisher of workplace-rights information. Our content is prepared with AI assistance and draws on primary sources — the Fair Work Act, modern awards, and Fair Work Commission and Fair Work Ombudsman material. It is general information, not legal advice.