The Lottery Corporation Contact Centre Enterprise Agreement 2025
Employer: The Lottery Corporation · ABN 21081925706
Status
Approved
Approved
10 Oct 2025
Nominal expiry
31 Aug 2029
Industry
professional-services
Summary
This is the Enterprise Agreement between The Lottery Corporation and its contact centre employees. It was approved in October 2025 and expires in August 2029. The agreement covers terms and conditions of employment for these workers.
Key terms
This EA likely includes provisions for wages, working hours, overtime, leave, and potentially performance-based incentives, common in contact centre environments. It may also address training, career development, and dispute resolution processes.
Source. This summary is generated from the FWC's public document register. Read the full agreement at the FWC: View on fwc.gov.au → · Download PDF
Recommended partners
Free tools surface the issue. Our partners help you solve it.
Authorised Employment Hero Partner
Employment Hero
Australian HR, payroll, rostering and award interpretation in one platform. Used by 300,000+ businesses. Fixes the underlying payroll/compliance issues our calculators surface.
Best for: SMEs that have outgrown spreadsheet payroll or want automated award interpretation.
Register an ABN, form a Pty Ltd, or grab an ongoing legal plan. 400,000+ Australian businesses use Lawpath for fast, fixed-price legal admin without the $400/hr solicitor bill.
Best for: contractors, sole traders, scaling businesses, anyone forming a company.
Microsoft 365, Copilot rollouts, Essential Eight, Privacy Act 2026 and board-level cyber compliance for Australian SMBs. Where pay and HR end, your data and IT obligations begin.
Best for: SMBs running on Microsoft 365, anyone hitting cyber/privacy compliance, boards wanting an outside read on IT risk.