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Missing Superannuation Query Email Template

Email to your employer about unpaid or missing super contributions. References the 12% SG rate and quarterly deadlines.

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Subject:
Superannuation Query — Missing Contributions
Hi [Manager/Payroll Name], I've been checking my superannuation account with [Super Fund Name] and it appears that contributions may be missing for the [Period Affected] period. The estimated shortfall is approximately [Estimated Shortfall]. Under the Superannuation Guarantee (Administration) Act 1992, employers must contribute at least 12% of ordinary time earnings to an employee's super fund. Contributions are due within 28 days after the end of each quarter. If super is not paid on time, the employer becomes liable for the Superannuation Guarantee Charge (SGC), which includes the shortfall amount, interest of 10% per annum, and an administration fee. Could you please check the records and confirm whether the contributions for this period have been made? If there's been a delay, I'd appreciate knowing when payment will be processed. If this isn't resolved, I may need to report the matter to the Australian Taxation Office. Kind regards, [Your Full Name]

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Disclaimer: This template provides general information only and does not constitute legal advice. The content is based on the Fair Work Act 2009 and the National Employment Standards but may not reflect your specific circumstances, award, or enterprise agreement. Always verify with the Fair Work Ombudsman (13 13 94) or a qualified professional before sending any workplace correspondence.