Fair Work Ombudsman
Citation: FWO-2026-02-25-agape-litigation-media-release
At a glance
- Penalty
- $7,789
- Employees affected
- 2
- Awards cited
- MA000123
What happened
The Fair Work Ombudsman has commenced legal action against Agape Reablement and Support Services NSW Pty Ltd, a Queensland-based disability support services company, and its sole director, Rowell Ian Mammah Llorente. The action follows a Compliance Notice issued in October 2024 regarding alleged underpayment of two disability support workers between November 2023 and May 2024. One worker was casual, and the other was full-time. The alleged underpayments relate to annual leave entitlements for the full-time worker and minimum hourly rates and travel allowances for the casual worker, as per the Social, Community, Home Care and Disability Services Industry Award 2010.
What was decided
The Fair Work Ombudsman alleges Agape Reablement and Support Services NSW Pty Ltd failed to comply with the Compliance Notice, which required back-payment of entitlements totaling $7,789.42. The company faces penalties of up to $99,000 for small businesses, and the director faces a penalty of up to $19,800. The court is also expected to order compliance with the notice, including payment of outstanding amounts, superannuation, and interest. A directions hearing is scheduled for May 15, 2026.
What it means for employers
Employers, particularly in the disability support services sector, must ensure they are complying with workplace laws and fulfilling their obligations regarding employee pay and entitlements. Failure to do so can result in significant penalties and court-ordered back-payments. Responding to Compliance Notices is crucial, and ignoring them can escalate matters to legal action.
What it means for employees
Employees, especially those in the disability support services sector, should be aware of their pay and entitlement rights. If they suspect underpayment or non-compliance with workplace laws, they should contact the Fair Work Ombudsman for free advice and assistance.
Every statement above is drawn from the published decision. Read the original here:
https://www.fairwork.gov.au/newsroom/media-releases/2026-media-releases/february-2026/20260225-agape-litigation-media-releaseWant more cases like this?
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This summary was drafted by AI from the published decision and reviewed before publishing. It is general information, not legal advice. For your specific situation, speak to the Fair Work Ombudsman (13 13 94) or a qualified lawyer. About these summaries & corrections →