Fair Work Ombudsman
Citation: FWO-2023-07-19-apollo-eu-media-release
At a glance
- Respondent
- Apollo Health Limited
- Penalty
- $4,860,000
- Employees affected
- 438
What happened
Apollo Health Limited, a healthcare provider owned by St John Ambulance Western Australia Limited, has back-paid over $4.86 million to 438 current and former employees. The company self-reported underpayments discovered during a review. These underpayments occurred between July 2013 and July 2021, impacting employees in Armidale, Cannington, Cockburn, Joondalup, and Kambalda. Issues included payroll errors, incorrect application of modern awards, and inadequate time recording. Affected employees held various roles including healthcare, medical, dental, and support positions.
What was decided
The Fair Work Ombudsman secured an Enforceable Undertaking (EU) from Apollo Health Limited. This requires the company to implement stricter payroll processes and undergo an independent audit. Apollo Health has already back-paid $4.86 million, including interest and superannuation, to 438 employees. The EU also mandates Apollo Health to notify affected employees, publish a public notice, and establish a hotline for inquiries. Acting Fair Work Ombudsman Kristen Hannah stated the EU was appropriate due to Apollo Health’s cooperation and commitment to rectifying the underpayments.
What it means for employers
Employers must prioritise workplace obligations and regularly review payroll systems to ensure full compliance with all entitlements. Shortcomings in payroll systems can lead to significant underpayments and legal action. Independent audits and robust compliance measures are essential to prevent similar issues.
What it means for employees
Employees should be aware of their workplace entitlements and seek advice from the Fair Work Ombudsman if they suspect underpayment. The Fair Work Ombudsman provides free information and assistance to both employers and employees.
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This summary was drafted from the published decision and reviewed before publishing. It is general information, not legal advice. For your specific situation, speak to the Fair Work Ombudsman (13 13 94) or a qualified lawyer. About these summaries & corrections