Retail Award Pay Rates Calculator
Full pay rates, penalty rates, and break rules for the General Retail Industry Award 2020 (MA000004).
Last verified: 2 August 2026Quick Answer
The Retail Award (MA000004) Level 1 base rate is $27.81/hr for permanent employees and $34.76/hr for casuals (incl. 25% loading). Common roles: Shop assistant, Retail manager, Cashier, Shelf stocker.
Classification Pay Rates — Retail Award
| Level | Classification | Base Rate | Casual Rate | Weekly (38 hrs) |
|---|---|---|---|---|
| Level 1 | Retail Employee Level 1 | $27.81 | $34.76 | $1,056.78 |
| Level 2 | Retail Employee Level 2 | $28.45 | $35.56 | $1,081.10 |
| Level 3 | Retail Employee Level 3 | $28.89 | $36.11 | $1,097.82 |
| Level 4 | Retail Employee Level 4 | $29.45 | $36.81 | $1,119.10 |
| Level 5 | Retail Employee Level 5 | $30.66 | $38.33 | $1,165.08 |
| Level 6 | Retail Employee Level 6 | $31.11 | $38.89 | $1,182.18 |
| Level 7 | Retail Employee Level 7 | $32.67 | $40.84 | $1,241.46 |
| Level 8 | Retail Employee Level 8 | $33.99 | $42.49 | $1,291.62 |
Rates effective July 2025 Annual Wage Review. Casual rate includes 25% loading.
Penalty Rates — Retail Award
| Penalty Type | Multiplier | Level 1 Rate | Level 1 Casual |
|---|---|---|---|
| Saturday | 125% | $34.76 | $43.45 |
| Sunday | 150% | $41.71 | $52.14 |
| Public Holiday | 250% | $69.52 | $86.90 |
| Evening (6pm–11pm) | 125% | $34.76 | $43.45 |
| Overtime (first 3 hours) | 150% | $41.71 | $52.14 |
| Overtime (after 3 hours) | 200% | $55.62 | $69.52 |
Penalty rates are calculated on the base hourly rate. Casual penalty amounts use the casual loaded rate as the base.
Break Entitlements — Retail Award
| Shift Length | Meal Break | Rest Break | Paid? |
|---|---|---|---|
| Up to 4 hours | — | — | No |
| 4–5 hours | — | 10 min | Yes |
| 5–7 hours | 30 min | 10 min | No |
| 7–10 hours | 60 min | 10 min | No |
| 10+ hours | 60 min | 20 min | No |
Calculate Your Penalty Rate
Use the calculator below to find your exact penalty rate for any classification level under the Retail Award.
Frequently Asked Questions — Retail Award
What is the minimum pay rate under the Retail Award?
The minimum base rate under the General Retail Industry Award 2020 (MA000004) is $27.81 per hour for a Level 1 full-time or part-time employee. Casual employees at Level 1 receive $34.76 per hour, which includes the 25% casual loading.
What are the penalty rates under the Retail Award?
Penalty rates under the General Retail Industry Award 2020 vary by the type of work. Saturday: 125% ($34.76/hr at Level 1). Sunday: 150% ($41.71/hr at Level 1). Public Holiday: 250% ($69.52/hr at Level 1). Evening (6pm–11pm): 125% ($34.76/hr at Level 1). Overtime (first 3 hours): 150% ($41.71/hr at Level 1). Overtime (after 3 hours): 200% ($55.62/hr at Level 1). These are calculated on the base rate, not the casual loaded rate.
How many classification levels are there in the Retail Award?
The General Retail Industry Award 2020 has 8 classification levels, ranging from Level 1 at $27.81/hr to Level 8 at $33.99/hr.
What breaks am I entitled to under the Retail Award?
Break entitlements under the General Retail Industry Award 2020 depend on shift length. Up to 4 hours: no meal break. 4–5 hours: no meal break + 10-minute rest break (paid). 5–7 hours: 30-minute meal break + 10-minute rest break (unpaid). 7–10 hours: 60-minute meal break + 10-minute rest break (unpaid). 10+ hours: 60-minute meal break + 20-minute rest break (unpaid).
What jobs are covered by the Retail Award?
Common job titles covered by the General Retail Industry Award 2020 include Shop assistant, Retail manager, Cashier, Shelf stocker, Visual merchandiser, Store manager. The award applies to the Retail industry. If you're unsure whether this award covers your role, use our Award Finder tool.
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General information and estimates only — not legal, financial or tax advice. Always check your specific award, agreement or contract, or a qualified professional, before you rely on the result.