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FairWorkMate

What is a workplace investigation?

A workplace investigation is a structured process an employer uses to look into misconduct allegations or complaints with procedural fairness.

A workplace investigation is a structured process an employer uses to look into allegations of misconduct, a complaint, or a grievance. It usually involves gathering relevant documents, interviewing the people involved and any witnesses, and reaching findings on what happened.

Procedural fairness is central to a sound investigation. The person facing allegations should be told what the allegations are and given a genuine chance to respond before any findings are made. A fair, well-documented investigation helps an employer make defensible decisions and reduces the risk of a later unfair dismissal claim.

Key facts

  • It is a structured process for looking into misconduct or complaints
  • It typically involves gathering evidence and interviewing those involved
  • Procedural fairness requires telling the person the allegations against them
  • The person involved must get a genuine chance to respond
  • A fair investigation helps defend against an unfair dismissal claim

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Frequently asked questions

What are my rights during a workplace investigation?

You should be told clearly what the allegations are and given a genuine opportunity to respond before any findings are made. In many cases you can also have a support person present at interviews.

Does an investigation have to happen before I am dismissed?

There is no fixed rule, but a fair investigation is an important part of procedural fairness. Dismissing someone over misconduct without properly investigating and letting them respond can make the dismissal unfair.

General information and estimates only — not legal, financial or tax advice. Always check your specific award, agreement or contract, or a qualified professional, before you rely on the result.