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Flexible Working Arrangements Policy Template Template

Free flexible working arrangements policy template covering Fair Work Act 2009 section 65 requests, eligibility, employer obligations, and dispute resolution.

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FLEXIBLE WORKING ARRANGEMENTS POLICY [Company Name] Effective: [Policy Effective Date] Review: [Next Review Date] 1. PURPOSE [Company Name] supports flexible working arrangements as a way of attracting and retaining talent, supporting work-life balance, and meeting our obligations under section 65 of the Fair Work Act 2009. 2. WHAT IS FLEXIBLE WORK Flexible work includes (but is not limited to): (a) variable start and finish times; (b) compressed work weeks (e.g. 9-day fortnight); (c) part-time work; (d) job-sharing; (e) remote work or working from home (see separate WFH policy); (f) variable rosters or shift patterns. 3. ELIGIBILITY UNDER THE FAIR WORK ACT Under section 65 of the Fair Work Act 2009, an employee may request a flexible working arrangement if they have at least 12 months of continuous service AND meet one of the following circumstances: (a) is the parent of, or has responsibility for the care of, a child of school age or younger; (b) is a carer (within the meaning of the Carer Recognition Act 2010); (c) has a disability; (d) is 55 or older; (e) is experiencing family or domestic violence; (f) is providing care or support to an immediate family or household member experiencing family or domestic violence. Casual employees with 12 months of continuous regular service may also make a request if they meet a qualifying circumstance. 4. HOW TO REQUEST Requests must be in writing and: (a) state the change(s) sought; (b) explain the reason(s); (c) propose a start date. 5. EMPLOYER RESPONSE [Company Name] will: (a) discuss the request with the employee; (b) genuinely try to reach agreement; (c) consider the consequences of refusal; (d) respond in writing within 21 days. A request can only be refused on reasonable business grounds, and the response must: (a) state whether the request is granted, refused, or alternative arrangements are proposed; (b) where refused, give detailed reasons and explain dispute resolution rights. 6. REASONABLE BUSINESS GROUNDS Examples (non-exhaustive) include: (a) the arrangements would be too costly; (b) lack of capacity to change other employees' work or to recruit; (c) impracticality; (d) likely significant loss of efficiency or productivity; (e) likely significant negative effect on customer service. 7. DISPUTE RESOLUTION If the employee disagrees with a refusal or the alternative offered, the matter may be referred to the Fair Work Commission for arbitration under the Fair Work Act amendments effective 6 June 2023. 8. NO ADVERSE ACTION [Company Name] will not take adverse action against an employee for requesting flexible work or pursuing dispute resolution. 9. REVIEW This policy will be reviewed annually and amended as required. Approved by: ____________________________________ (CEO / Director) Date: [Policy Effective Date]

Disclaimer: This template provides general information only and does not constitute legal advice. The content is based on the Fair Work Act 2009 and the National Employment Standards but may not reflect your specific circumstances, award, or enterprise agreement. Always verify with the Fair Work Ombudsman (13 13 94) or a qualified professional before sending any workplace correspondence.