Fair Work Ombudsman
At a glance
- $80,000
- 333
What happened
The Fair Work Ombudsman is conducting surprise inspections of 20 fast food outlets, restaurants, and cafés in Newtown and Enmore, Sydney. The inspections began on March 26, 2025. Inspectors are interviewing managers and employees, checking records, and pay slips to ensure workers receive correct pay and entitlements. Businesses were selected based on prior non-compliance, reports, and vulnerability of workers, such as young people and visa holders. This is part of a national Food Precincts Program.
What was decided
The Fair Work Ombudsman is conducting inspections to ensure businesses comply with workplace laws. Anna Booth, the Fair Work Ombudsman, stated that employees must be paid for all hours worked, including preparation, cleanup, and meetings. Previous inspections in 2018 found 74% of businesses non-compliant, resulting in over $80,000 recovered for 286 employees. In 2023, over $239,000 was recovered for 333 underpaid workers in Sydney.
What it means for employers
Employers in the fast food, restaurant, and café sector must ensure all hours worked are paid, including preparation, cleanup, and meetings. Businesses with a history of non-compliance or employing vulnerable workers are at higher risk of inspection. Employers should review their pay practices and seek advice from the FWO to ensure compliance with workplace laws.
What it means for employees
Employees in the fast food, restaurant, and café sector are entitled to be paid for all hours worked. Workers who suspect they are not receiving correct pay or entitlements should contact the Fair Work Ombudsman, even anonymously. Vulnerable workers, such as young people and visa holders, should be aware of their workplace rights.
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