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FWCFair Work Commission · 30 July 2025

[2024] FWC 3424

Citation: [2024] FWC 3424

What happened

Helen Woodlock, a team leader at Parks Victoria's Dandenong Ranges Botanical Gardens, was involved in a dispute following an altercation with an employee of a café tenant, Mr. Devgan, on August 26, 2023. Parks Victoria initiated a disciplinary investigation, proposing termination of her employment. Ms. Woodlock filed a dispute application under the Fair Work Act 2009, concerning the application of Parks Victoria's Enterprise Agreement 2021, specifically regarding misconduct procedures and termination outcomes. The dispute arose from complaints about the café's operation, which Ms. Woodlock had previously handled but was later instructed not to directly engage with. Ms. Woodlock had worked for Parks Victoria for 21 years.

What was decided

The Fair Work Commission found that Ms. Woodlock was not afforded procedural fairness and natural justice during the disciplinary investigation. However, the Commission also found that the proposed termination of her employment was a fair and reasonable outcome, not disproportionate to the seriousness of the matter. The decision was based on an examination of the Enterprise Agreement's clauses regarding misconduct procedures and disciplinary outcomes. The Commission considered evidence from Ms. Woodlock, her supervisors, and character statements from colleagues.

What it means for employers

Employers should ensure that disciplinary procedures are followed fairly and that employees are given adequate opportunity to respond to allegations. Clear communication regarding roles and responsibilities is crucial, particularly when changes are implemented, to avoid misunderstandings and potential disputes. Parks Victoria's instruction to Ms. Woodlock to cease direct contact with the café tenant, without clear documentation or explanation, contributed to the dispute.

Every statement above is drawn from the published decision. Read the original here:

https://www.fwc.gov.au/documents/decisionssigned/pdf/2024fwc3424.pdf

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This summary was drafted by AI from the published decision and reviewed before publishing. It is general information, not legal advice. For your specific situation, speak to the Fair Work Ombudsman (13 13 94) or a qualified lawyer. About these summaries & corrections →

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