Gig Worker Rights Australia 2026: New Minimum Standards for Platform Workers

For the Fair Work Legislation Amendment (Closing Loopholes No. 2) Act 2024 introduced landmark protections for gig economy workers in Australia for the first time. These reforms, which took effect progressively from mid-2024, give the Fair Work Commission new powers to set minimum standards for 'employee-like' workers on digital labour platforms. This includes ride-share drivers, food delivery riders, and other platform-based workers who have traditionally been classified as independent contractors with few workplace protections.

The reforms recognise a new category of worker: the 'regulated worker'. A regulated worker is someone who performs work through a digital labour platform, has low bargaining power, and is paid at or below the rate an employee would receive for comparable work.

The FWC can now make 'minimum standards orders' covering pay, working conditions, deactivation, and insurance for these workers. This doesn't reclassify gig workers as employees — they remain independent contractors — but it establishes a floor of rights and protections that platforms must meet. The reforms were prompted by years of advocacy following the deaths of food delivery riders and evidence of exploitation in the gig economy.

One of the most significant changes is the Fair Work Commission's power to set minimum pay rates for gig workers. The FWC can make 'minimum standards orders' that require digital platforms to pay workers at least a specified minimum rate. These rates are set by the FWC after considering the nature of the work, the costs borne by workers (fuel, vehicle maintenance, insurance), and the rates that would apply if the worker were an employee performing comparable work under a modern award.

The minimum rate is not a flat hourly wage — it can be structured as a per-trip, per-delivery, or per-task rate, and can include a component to cover work-related costs. The FWC consults with platforms, worker representatives, and unions before setting minimum standards.

The first minimum standards orders for ride-share and food delivery were made in late 2024 and early 2025. If you're a gig worker and believe you're being paid below the applicable minimum standard, you can raise the issue with the Fair Work Ombudsman or your relevant union. The Transport Workers' Union has been particularly active in representing gig workers and can provide assistance with pay disputes.

The gig economy reforms also address one of the biggest risks for platform workers: lack of insurance coverage. Under the new framework, digital labour platforms are required to ensure that workers have access to adequate insurance coverage, particularly for work-related injuries. Prior to these reforms, gig workers who were injured on the job had no access to workers' compensation (which only covers employees) and were left to rely on their own private insurance — which most didn't have.

The short answer? The reforms enable the FWC to include insurance requirements in minimum standards orders. Platforms may be required to provide or fund personal accident and injury insurance for workers while they are engaged on the platform.

The details vary by platform and worker category, but the intent is that every gig worker is covered for work-related injuries regardless of their contractor status. Additionally, the reforms interact with state and territory workers' compensation schemes. Some states, like Queensland, have extended their workers' compensation schemes to cover certain gig workers directly. Check your state's scheme to understand what coverage is available to you.

If you're injured while performing gig work, report it to the platform immediately and seek legal advice about your entitlements.

Before the reforms, platforms could deactivate (effectively dismiss) gig workers with no notice, no reason, and no right of appeal. The new laws change this significantly. The FWC can now include deactivation protections in minimum standards orders, requiring platforms to give workers a fair process before deactivating their accounts.

These protections include: a requirement to notify the worker of the reason for deactivation, an opportunity for the worker to respond before a final decision is made, a right to have the deactivation reviewed by a human decision-maker (not just an algorithm), and access to an independent dispute resolution process. If a platform deactivates a worker in breach of a minimum standards order, the worker can apply to the FWC for a remedy.

The FWC can order the platform to reactivate the worker's account and/or pay compensation. These protections mirror unfair dismissal rights that employees have long enjoyed, adapted for the gig economy context. If you've been deactivated from a platform and believe it was unfair, document everything — screenshots of your account status, any communications from the platform, and your performance history — and seek advice from the FWC or your union.

About the gig economy reforms also reformed the legal test for determining whether a worker is an employee or independent contractor. Following the High Court's decisions in CFMMEU v Personnel Contracting and ZG Operations v Jamsek, the test had been narrowed to focus almost exclusively on the written contract. The Closing Loopholes amendments reversed this by requiring courts and the FWC to look at the 'real substance, practical reality, and true nature' of the relationship — not just the contract terms.

This means that if you're labelled as a contractor but in practice work like an employee — with set hours, uniforms, tools provided, and limited ability to delegate or work for others — you may be legally an employee entitled to full employee protections. The multifactorial test considers: the degree of control the employer exercises, whether you provide your own tools and equipment, whether you can subcontract or delegate, the degree of financial risk you bear, and whether you're presented to the world as part of the employer's business.

If you believe you've been incorrectly classified as a contractor, you can seek a determination from the FWC or the courts. Sham contracting — where an employer deliberately misclassifies an employee as a contractor — attracts significant penalties under the Fair Work Act.